Privacy Policy

Learn how we handle your data and protect your privacy

Effective Date: 19/09/2025 | Last Update Date: 19/09/2025

1. Introduction

At PDFMasterPro.in ("Company," "we"), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we handle user data, uploaded files, and other information when you access or use our services. By using our website, you agree to the practices described in this policy.

We provide online PDF tools including merging, splitting, compressing, converting, securing, and editing documents. Since we deal with sensitive files, protecting user privacy is our top priority.

This Privacy Policy explains:

  • What information we collect.
  • How uploaded files are processed and deleted.
  • How we protect your data.
  • Your rights regarding data usage.
  • Our compliance with data protection laws.

2. Information We Collect

When you use our services, we may collect the following types of information:

a) Uploaded Files

  • Files you upload to PDFMasterPro.in for processing (e.g., PDF merge, or convert) are used only for the requested task.
  • We do not permanently store or back up your files.
  • Any file temporarily stored on our servers for processing is automatically deleted within 12 to 24 hours.

b) Personal Information

  • If you create an account, we may collect your name, email address, and password.
  • If you subscribe to premium services, payment-related details (processed via secure third-party gateways) may be collected.

c) Technical Data

  • Device type, operating system, browser type, IP address, language preferences, and session activity may be logged automatically for analytics and security purposes.

3. How We Use Collected Data

We use your information strictly for providing and improving our services:

  1. File Processing – To complete your PDF-related tasks securely.
  2. User Accounts – To manage subscriptions, access, and customer support.
  3. Analytics – To monitor website performance and improve user experience.
  4. Security – To detect fraud, abuse, or unauthorized access.
  5. Communication – To send account updates, technical notifications, or promotional offers (optional).

We do not sell, rent, or trade your personal data or uploaded files to third parties.

4. File Storage and Deletion Policy

  • Uploaded files are temporarily stored on secure servers to process your request.
  • All files are automatically deleted within 12 to 24 hours after processing is complete.
  • We do not manually review or access your documents unless required by law enforcement with proper authorization.
  • Since files are auto-deleted, users do not need to request manual file deletion.

5. Data Security

We take robust security measures to protect your data:

  • All file transfers are encrypted using HTTPS/SSL.
  • Access to temporary files is restricted and controlled.
  • Industry-standard security practices are followed to prevent unauthorized access, modification, or disclosure of data.
  • While we strive for maximum security, no method of data transmission over the internet can be guaranteed as 100% secure.

6. Cookies and Tracking Technologies

  • We use cookies to enhance functionality, remember user preferences, and provide analytics.
  • These cookies do not access your uploaded files.
  • Users can disable cookies in their browser settings, but some features of the website may not work properly.

7. Third-Party Services

  • Payments and subscriptions are handled via trusted third-party providers such as Razorpay, Stripe, or PayPal.
  • We do not store sensitive payment information such as credit/debit card numbers.
  • Our website may include links to external websites; we are not responsible for their privacy practices.

8. User Rights

Depending on your location, you may have the following rights under applicable data protection laws (e.g., GDPR, Indian IT Act):

  • Right to access the data we hold about you.
  • Right to request correction of inaccurate information.
  • Right to request deletion of your personal account data.
  • Right to opt-out of promotional communications.

Since uploaded files are automatically deleted, these rights apply primarily to account and subscription data.

9. Children's Privacy

  • Our services are not intended for children under 13 years of age.
  • We do not knowingly collect data from children. If you believe a child has provided information, please contact us for immediate removal.

10. Legal Compliance

We may disclose information if required by law, court order, or government authority, or to protect our legal rights and user safety.

11. Updates to Privacy Policy

  • We may revise this Privacy Policy from time to time.
  • Changes will be effective once posted on this page with the Last update date.
  • Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

Email: pdfmasterpro01@gmail.com
Website: www.pdfmasterpro.in